Privacy Policy

Welcome to Flash IPTV. We are dedicated to ensuring the security of your personal information and respecting your privacy. For any inquiries or concerns regarding our policies or our handling of your personal data, please contact contact our support team.

1. Data We Collect

We gather personal information that you willingly share with us during your registration for our IPTV service, show interest in learning more about our offerings, or when you reach out to us for assistance.

The following personal information is collected by us:

• Contact Information: Enter your email for account registration and updates.
• Payment Data: When you make a purchase, we gather information needed to complete your payment, including details like your payment method number (for example, a credit card number). Our payment processor securely stores all payment information, so please check its privacy policies.
• Device and Connection Information: We automatically gather your IP address and device specifics (such as device type and operating system) when you access our service. This is necessary for optimal service delivery and security.

2. How We Use Your Data

We make use of the information we gather:

• To provide and manage your account. Your information is essential for creating your account and ensuring it functions.
• To process transactions. We use your data to process billing for our provided services.
• To send administrative information. Your email address may be employed to inform you about account details, service adjustments, and new policies.
• To protect our Services. We leverage IP and device data for security reasons, including preventing unauthorized access and minimizing DDoS attacks.

3. Legal Bases for Processing

We manage your information on the basis of these legal grounds:

• Consent: If you have given us explicit consent, we may process your data for a specific purpose related to your personal information.
• Legitimate Interests: We may use your information when it is reasonably required to meet our legitimate business interests, including service delivery and fraud prevention.
• Performance of a Contract: If we have entered into a contract with you, we may handle your personal information to ensure we fulfill our contractual obligations.

4. Data Retention

We will maintain your personal information only for the time needed to meet the goals described in this privacy policy, unless a longer retention duration is necessary or allowed by law (including tax, accounting, or other legal obligations).

5. Cookies & Tracking Technologies

We might utilize cookies and similar tracking technologies to access or store data. These mainly include functional cookies crucial for the correct operation of the website and client area. We refrain from using invasive tracking cookies for advertising.

6. Third-Party Services

Your information might be disclosed to external vendors, service providers, or agents who conduct services for us or on our behalf and need access to this data to carry out their responsibilities. Examples include:

• Payment Gateways: To safely handle your payments.
• Analytics Providers: To refine our services, we analyze data like Google Analytics. The information we share is usually aggregated and anonymized.

7. Data Security

We have adopted relevant technical and organizational security strategies designed to ensure the safety of any personal data we process. However, please remember that we cannot confirm that the internet is fully secure.

8. Your Data Protection Rights

Based on where you reside, you may possess specific rights concerning your personal data.

• The right to access – You possess the right to request copies of your personal data.
• The right to rectification – You are entitled to ask for corrections to any information you find to be incorrect.
• The right to erasure – You hold the authority to seek the elimination of your personal information, under defined conditions.
• The right to opt-out – Feel free to unsubscribe from our marketing and promotional messages whenever desired.

To assert these rights, kindly contact our support team.

9. Children™s Privacy

Our services are not meant for those younger than 18 years. We do not intentionally collect personal information from minors under the age of 18.

10. Contact Us

Should you have any questions or feedback about this policy, contact our support team.